Testimonials

At Rug Renovating Co. we are proud of our long-time service and history. Our family-owned and operated business has been providing expert rug, carpet, upholstery, and fabric cleaning and restoration services since 1896.

Some of our celebrity clients include:

Our corporate clients include:

Testimonials from a few of our clients:

“I can’t thank you enough for the attention you gave me regarding the cleaning and repair of my nearly 100 year old Sarouk Oriental rug. I have been using your services for over 30 years and have always been impressed with the quality of workmanship done by your firm. But this time was special as we had to communicate by phone and email than by personal contact at the “plant” in East Orange. I must have used your services 6 times in the last 3 decades and you never missed a beat! I send everyone I know to your company when they ask me about rug repair/cleaning, etc.

As usual, you were knowledgeable, patient, and supportive. You put me at ease as you took care of scheduling and payment and delivery, etc. without a hitch! You are so knowledgeable as you should be after more than 30 years’ service at Rug Renovating. I hope your employer appreciates you. I certainly do. The rug looks beautiful and the repair perfectly executed. Not sure what I would do without you! I have one more rug, (a Tabriz) that needs work. It is in the sun and I hope we can put the sun guard on it that I read about the literature your delivery men left me.”

Philip

“I just wanted to let you know that the rug looks fantastic and I am very happy with the results. Thanks for the great service!”

Ali

“Thanks – just delivered and it looks great! Thanks again for all of your help!”

Ujwala

“There has not been a moment to actually sit down to let you know what your company has done for us at a time when there was no hope, no food – nothing but darkness and despair. After Superstorm Sandy, my husband wanted to just save something and he chose the rugs. That’s how we found you. Working with Rug Renovating was the only wonderful thing that happened after Sandy all year! There has not been a moment that we have not thought about Rug Renovating through this recovery and we are and always will be forever grateful!”

Barbara & Jack

“I just set up the rug and the size is PERFECT – bigger would have been too big – smaller too small. THANK YOU for your time & patience. It is appreciated! I can’t wait to read books tonight on our rug. Thank you again!”

Sunita

“Thank you for doing a great job. The delivery technicians who spread the beautifully cleaned rug couldn’t have been nicer and better men.”

Joyce Chartoff

“This was our first experience using Rug Renovating and frankly we could not be happier. Your staff is both knowledgeable and exhibits the highest level of professionalism. The broadloom looks great and I doubt the rugs have looked better and brighter since they first arrived at the residence. Please extend my personal thanks to everyone involved on our jobs.”

Russ

“This is the second time we have used Rug Renovating, and both times have been really happy.  They are very professional and all of the employees we have met have been friendly and have worked hard.  We have had them steam clean wall-to-wall carpets and upholstered furniture.  We also send our area rugs out to be cleaned.  They are very diligent in contacting you before they do anything extra, such as re-knotting rugs, etc.  Although the price may seem a little on the high side, the quality and professionalism of their employees is well worth it.  We have had horror stories dealing with other companies – never with Rug Renovating from East Orange!“

Lita

“I’ve been using Rug Renovating to clean our rugs for the past 12 years and they always get the job done.  They can get out any stain – wine, baby formula, dog pee and puke – you name it – they’re the guys to call!  We had one rug delivered today, right on time,  and the delivery guys are super nice and extremely helpful.  I wouldn’t go anywhere else!“

Dina

“Our pets are kind enough to let us live in their house;)  so every now and then in appreciation of their generosity we send out their cushy play areas aka rugs to get cleaned. Originally recommended by ABC Carpet & Home, Rug Renovating is the only one I would trust with my prized Indian and Tibetan carpets. I have used RR at least 3 times over the years and each time I have been more than pleased. Their work is meticulous, fairly priced and if they tell you something they make it happen. Without a doubt the care the rugs received will keep them looking (and smelling!) great for many years to come. Highly recommended.“

Lydia

“I love Rug Renovating! As an interior designer I have used them for 25 years for all of my clients who need rug cleaning or repairs. I have also used them for cleaning window treatments , furniture and specialty walls. They are always very professional and experienced. We recently had 3 inches of rain here on LI and my basement got flooded. Paul sent over the fans and helped us immediately ! I am happy to recommend them for any type of rug or carpet problems.“

Karen

“I used Rug Renovating to clean two antique Persian rugs. The care and service were professional and the results amazing. Thank you for a job well done.“

Christopher

“This hidden gem has been around for ages! I had them clean a 7×10 rug that my doggie seriously peed on. It had gone all the way to the padding underneath. I thought I was going to have to throw out the rug. I took it to them, and about 10 days later I got my rug back in brand new condition! It was fabulous! I can tell they got everything out because my doggie has not had the urge to pee on it again! Great job, and I would definitely recommend them.“

Julia

“This hidden gem has been around for ages! I had them clean a 7×10 rug that my doggie seriously peed on. It had gone all the way to the padding underneath. I thought I was going to have to throw out the rug. I took it to them, and about 10 days later I got my rug back in brand new condition! It was fabulous! I can tell they got everything out because my doggie has not had the urge to pee on it again! Great job, and I would definitely recommend them.“

Julia

“Top recommendation! I have a 9×12 handmade rug, which besides needing cleaning, it had some pulls which I wanted to repair. I called and spoke to Lenny, who couldn’t have been nicer or more informative. He asked me some questions about my carpet in order to give me an estimate, but since I was a little unclear about some of the ‘facts’ about it, like was it handmade…he told what the cost per square foot would be if it was handmade or machine made. He said he would have the rug picked up, looked at, call back with the estimate, and if I didn’t like it, he would have it sent back no charge! Now I ask you?…when does THAT ever happen? I was instructed to call between 4:00 & 5:00 the day before scheduled pickup to find out the ‘window’ of time they would be coming, the men came for pickup when promised. Lenny then called me after the rug was evaluated, and told the price. They also sell good pads, which I needed a new one, to replace the ratty foam meshy thing I had. I was called when it was done, and told when to expect it, and again could call between 4-5 the day before to find out what time it would be arriving. I was told between 10-2, and they were here at 12:30. They laid out the carpet for me…which entailed lifting my incredibly heavy sofa (ugh) and two overstuffed chairs (double ugh). And honestly, I didn’t think the carpet was all that dirty, but man, when they laid it out, it looks clean! It’s all bright and happy now! In short, they had no hidden costs, let me know everything upfront, called when they said they would, and came when they said they would. YAY!“

Deborah